Steps to withdraw from your account via Card:
- Log in to the client portal
- On the left side menu, click on "Withdrawals" options
- Select "Debit / Credit Card" then follow the steps:
Select the account and fill in the amount you wish to withdraw from. The currency of the withdrawal will automatically correspond to the currency of the account you wish to withdraw from.
- Select the card you wish to withdraw from i.e VISA OR MASTERCARD
- Fill your portal password for added security.
- Submit your withdrawal request.
Note:
*For first time withdrawals, we will require a copy of your card to verify the recipient's details with the required information here
*You can only withdraw via Card if you have used the same method to deposit to your EGM Securities account.
*You can only withdraw in the same depositing currency and not more than the amount you deposited
*Card Withdrawals take up to 5 to 15 working days for funds to be credited to your card.