Steps to withdraw from your account via Card:
- Log in to the client portal
- On the left side menu, click on "Withdrawals" options
- Select "Debit Card/ Master Card" then follow the steps:
Select the account and fill in the amount you wish to withdraw from. The currency of the withdrawal will automatically correspond to the currency of the account you wish to withdraw from.
- Select the card you wish to withdraw from i.e VISA OR MASTERCARD
- Submit your withdrawal request.
*For initial withdrawals to a new card on our platform, we will require a copy of your card to verify the recipients details with the required information here
*You will be required to fill out your portal password for added security.
*You can only withdraw via Card if you have used the same method to deposit to your EGM Securities account.
*You can only withdraw in the same depositing currency and not more than the amount you deposited
*Withdrawals take upto 5 to 15 working days for funds to be credited to your card.
*Withdrawals via credit cards are not permitted