3D Secure (3-domain structure), also known as a payer authentication, is a security protocol that helps to prevent fraud in online credit and debit card transactions.
3D Secure will be completed once the password or a one-time PIN received via SMS is inputted in the required field.
Always reach out to your bank in case you are not receiving the One Time Password /PIN required for payer authentication when making a card payment .
Reasons why you may not be receiving your One Time Password /PIN
- Change of Phone Number to receive OTP without updating the bank for static data updates .
- Change of Email address to receive OTP without updating the bank for static data updates .
- System issue facing the bank thus not sending the OTP .