Payments - FAQs
- Why is my Withdrawal pending?
- Why Cant I See My Deposit
- How long does it take to complete a refund?
- Do I need to verify my Mobile Money Account?
- Do I need to verify my Card?
- What are the charges for deposits and withdrawals?
- How long does it take to process my deposit or withdrawal?
- How do I fund my account?
- How do I withdraw my funds?
- Can I use a prepaid card to make a deposit?
- Can I deposit and withdraw during the weekend?
- Which currencies can I use to deposit?
- Do I need to verify my bank account?
- Do I need to verify my Skrill account?
- Do I need to verify my Neteller account?
- How can I cancel my withdrawal request?
- What is a CVV and how do I find it?
- What is 3D secure?
- Where can I check the status of my deposit or withdrawal?
- Can I withdraw if I have open positions?
- Is there a minimum or maximum amount of deposit and withdrawal?
- Can I withdraw my funds at any time?
- Can I deposit using my friend or family’s card or bank or payment option?
- What happens if I deposit to my account while I have negative balance?
- Can I use more than one payment method to deposit and withdraw from my account?